Contact Us

We are always happy to help with any question you may have. We trust that you will not hesitate to either contact your Adviser directly, or our Administration & Support Team at our Head Office (details below). Alternatively, why not request further information by filling in our contact form below.

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If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (